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hello there, I am Obanikolau the strongest Italian player and the one who has a long-blooded clan that has resisted everything for 5 and a half years. in recent days talking with players from all over the world ... we wondered why none of gods replies on the forum or emails. so just to understand what happens and the lack of help to the players. this to me and a bunch of people bothers me. saluti Obanikolau
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hello there, I am Obanikolau the strongest Italian player and the one who has a long-blooded clan that has resisted everything for 5 and a half years. in recent days talking with players from all over the world ... we wondered why none of gods replies on the forum or emails. so just to understand what happens and the lack of help to the players. this to me and a bunch of people bothers me. saluti Obanikolau -
The team is hard at work on the next release, and Support is functioning as usual to assist any players in need of assistance, no supernatural or extraterrestrial shenanigans involved 🙂 -
Hi CASTIEL but then there you are. I made 2 posts of which I was hoping for your answer even of a line on the artemide problem in chall and ermes in general. But that's okay ... I've taken steps to put a rating star on it. It will be little ... you will not be interested in the opinion of a single customer ... but stay thereComment
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Our team reads every post and are aware of the reports. Not every post can receive developer feedback, many times we are looking into reports and investigating the reported issue. You are welcome to read the forum rules to better familiarize yourself with how the forum works. Our team will continue working on the game to provide new updates, features and repairs where needed.(And yes, there is a vast amount of work that goes on behind the scenes to provide these even though the majority of this work goes unspoken, unknown and unacknowledged)
I am sorry that you are frustrated with the game and hope you enjoy future updates that our team have worked so hard to provide.Comment
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CASTIEL I thank you for this answer. My frustration is not about the game itself but about the lack of answers. For me it is a game but since I like it I wasted time making videos and reporting a malfunction ... I could also mind my own business but I care and even a single line like "thanks for the report" is enough for me. I would know that my intervention did something! I do not ask to answer poems or anything else ... I know that you are busy ... but as you tell me that you read every post and are attentive to what is written ... a "thank you we saw" is more than enough. Then I'll read the forum rules
SirioComment
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Then I don't hide from you that I was upset a couple of weeks ago when I wrote to Trevor about a malfunction of a girl in my alliance. She would not have written but, I repeat, I care and I told her that I would write in her name. Trevor treated me very badly by saying he wouldn't talk about other users with me. I replied that we shouldn't argue ... it was just a report ... he then covertly accused me as if this girl didn't exist and I had to send him the screnshoots of the chat with her ... even !! I understand that he works but I am your client and you should thank me if I report something to you ... it is not mature to react as he did. From there I said ... ok! From today if there is a problem I write publicly on the forumComment
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P.S. even in that case ... I just needed an answer like "thanks, we'll work on it". It's not that I was asking for more ... I certainly wouldn't have asked to be treated so badlyComment
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Per the unread forum rules “The Gods of Olympus developers are not always able to reply personally on the forums.”
We appreciate all reports but may not/cannot directly respond to every post, and just because a post did not receive immediate response does not mean it will not be responded to when the issue is able to be better discussed.
No immediate response is not “treating you badly”, we are a small team working with a large number of passionate players, and working to continue providing an amazing game for those players to enjoy 🙂Comment
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hello, I have been playing since December 2016 ... this is the first time I write on the forum. good that you answer many things. if I wrote it it means that there was no response from any of gods. a lot even if I send emails you don't solve anything so maybe it's better to ask how to get me back all the money spent in these years. if there is a possibility of having a percentage back.Comment
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Hi Obanikolau, I'm happy you have been playing for so long, and I'm sorry that you want a refund! Sometimes we are able to refund purchases if the request comes very soon after a purchase, but because all our billing/sales goes through Apple/Google/Amazon (and they take a big chunk of it along the way), we are unable to do any refunds that are in the distant past.
leroyComment
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dear Leroy ... one thing is to answer as Castiel answered in a polite way and with an emoji you take an example from him ... and another is how you answered ... many times you do not understand the mood of people from behind a cell phone screen but in 6 years I have asked very little in the emails I wrote. and I was not asking for absurd things as I read in the forum. I understand that you cannot help everyone and please everyone. but after years one gets tired of writing. my clan has lasted for more than 5 years I have wasted hours and hours making it beautiful and active. but now somehow reading on google and looking for information from other people some money back i will try to ask why i spent and didn't get help from assistance. if i invest in your game i want something useful for my clan and profile. it was not so. now I will inquire and then let's see what happens. greetings obanikolauComment
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